Garmin 62s refurb - reposition feature scrambles the data fields section of the screen

April 6 2014. 

Planted a cache and used the reposition function to get more accurate coordinates. The data field section of the screen scrambled. 3rd photo shows the scrambled data field after a tried the reposition feature a 2nd time. That time it split into 2 scrambled boxes. The same problem happened with my previous 62s. Is this normal? Or is it a sign of trouble? 

Update.

These are the instructions from Garmin that fixed the problem with the scrambled screen:

I would like to perform a software update, master reset and also remove any possibly corrupted files.

• Remove any microSD cards stored in device. Corrupt data or incompatible mapping on cards may prevent proper boot up by device.
• If using mass storage device, delete GPX files from device. For assistance deleting these files, see the FAQ  "How do I delete GPX files from my mass storage device?" 

Garmin often releases updates for devices to improve performance, correct bugs or add new features. This update will only update the internal operating system software and not mapping detail preloaded to the device.
The software update may erase user data that has been saved to the device. Before performing the software update, back up all userdata (waypoints, routes, and tracks). For instruction on backing up userdata from the device, please refer to the FAQ titled "How do I backup userdata (waypoints, routes, and tracks) from my Outdoor USB Device handheld?".

To update your device's software a program called WebUpdater will need to be downloaded and installed. There are instructions at the bottom of the download page that will help with the installation of the program. Once the program has been installed, please follow the on screen prompts to complete the update process.
Referenced Link(s):
Userdata Backup FAQ: https://buy.garmin.com/support/searchSupport/case.htm?caseId={7fdc4230-f13b-11df-ea12-000000000000}
WebUpdater: http://www8.garmin.com/products/webupdater/howtoinstall.jsp

There are a few instances in which you may want to perform a master reset on your GPSMAP 62 or 64 series device, including the following:

• not receiving a satellite signal
• restoring the factory default settings
• not functioning properly

Performing a master reset can cause data loss. To back up user data* utilize the FAQ “How do I back up user data from my outdoor GPS with a USB interface?". If removing user data is desired to eliminate corrupt data or free up additional space, reference the FAQ “Why does my Garmin outdoor or fitness GPS still show my GPS data after a master reset?”.
To perform a master reset:

1. Ensure the device is powered off
2. Press and hold Page and Enter simultaneously
3. Power on the GPS while continuing to press both buttons
   • NOTE: Immediately release the power button once the GPS powers on
4. Release on the buttons once the Do you really want to erase all user data? message appears
5. Select Yes

The device is now reset. You will want to leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.
*User data consists of waypoints, routes, tracks and geocaches

Referenced Link(s):
How do I backup user data from my outdoor GPS  with a USB  interface?:https://support.garmin.com/support/searchSupport/case.faces?caseId={7fdc4230-f13b-11df-ea12-000000000000}
Why does my Garmin outdoor or fitness GPS still show my GPS data after a master reset?:https://support.garmin.com/support/searchSupport/case.faces?caseId={60eb9630-b51f-11df-55a0-000000000000}

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The toughest part was getting Webupdater to download. Took several tries.